Terms & Conditions

The Junction of Journey (A Travel Hub)

Booking & Payment

  • Bookings are confirmed only after receipt of 50% advance payment.
  • Payments can be made via online platforms, bank transfer, or other accepted modes.
  • All prices are quoted in INR unless stated otherwise.
  • Prices may change due to fuel surcharge, taxes, or operational costs.

Cancellation & Refund Policy

Customer Cancellation

  • 30+ days before tour: 80% refund
  • 15–29 days before tour: 50% refund
  • Less than 15 days: No refund

Company Cancellation

Customers will receive either a full refund or an alternative tour of equal value.

Refund Processing

Approved refunds are processed within 7–10 business days to the original payment method.

Itinerary Changes

We reserve the right to modify itineraries due to weather, political situations, operational challenges, or safety concerns.

Responsibilities

Our Responsibility

  • Curated travel experiences with trusted local partners
  • Focus on safety, comfort, and quality

Customer Responsibility

  • Carry valid government-issued ID
  • Obtain necessary permits (e.g. ILP)
  • Follow local laws and guide instructions

Travel Insurance

Customers are strongly advised to obtain travel insurance covering medical emergencies, cancellations, and loss of belongings.

Health & Fitness

Customers must assess their physical and mental fitness before booking. Some tours involve long journeys, trekking, or remote locations.

Limitation of Liability

The Junction of Journey is not liable for losses, delays, injuries, or damages caused by circumstances beyond our control including natural disasters or political disruptions.

Governing Law & Jurisdiction

These terms are governed by Indian law. Jurisdiction lies with courts in Guwahati, Assam.

Contact for Queries

📞 +91-9101810169 / 9864090668 / 8638722715
📧 journeyjunction6482@gmail.com

Privacy Policy

Personal data collected during booking is used only for travel arrangements, legal compliance, and service delivery. Data is never sold or rented.

Information may be shared only with hotels, transport providers, and authorities when legally required.

Disclaimer

The Junction of Journey acts as a travel facilitator and is not responsible for third-party service failures, delays, injuries, or losses.

Participation in tours is at the customer’s own risk.